INSIGHTS

The Gift of Nothing

Black Friday came and went with a whisper this year. Tell that to the habitual rioters and shamers, they still came out in force. The pundits are blaming the dull roar on an unprecedented “tidal shift” of shopping to mobile e-Commerce. We’ll find out if they’re right shortly – today is Cyber Monday. Tell me

Read More

The Eccentricity Scam

Today we’re going to talk about the meta-borg of personality scamming that has suddenly and insidiously conspired to dominate the business news cycle. From Adam Neumann and his manic pixie dream wife Rebekah to Rajeev Misra, the Captain of the ship who backed them, the business section front page is consumed by confirmation of every

Read More

Erase This Word

It’s no secret that the state of public discourse is at a local nadir. What goes less noticed is our similarly degraded capacity for reasoned apolitical discourse. The self-empowerment (self-importance?) of recent generations is a favorite scapegoat. So too is the recent fashion of placing appeals to emotion on equal footing with appeals of a

Read More

Art of the Intro

The importance of “the introduction” to modern business, let alone the history of the world, cannot be understated. Putting together two individuals who benefit mutually from their connection can mark the start of a company, the beginning of a lifelong relationship, or, more commonly, a massive faux pas resulting in incalculable annoyance. Like all things

Read More

Take your brain to the gym

I’m concerned about the extinction of voluntary discomfort. I’m not talking about the billions suffering globally in cycles of poverty, displacement, and hunger. I’m talking about the billions who have managed to expunge discomfort from their lives entirely — to their detriment. Sleep at will, eat at will, exercise only when suits, leave the house

Read More

Facebook is Sabotaging Your Ads

Digital marketing is a strange and ever-changing field. Best-practices which are written in stone today can get your account flagged and restricted tomorrow. There’s nothing worse than spending hard-earned thousands on a Facebook marketing campaign only to find out that Zuck has penalized you for some obscure transgression. It takes serious expertise to break down these minute but

Read More

Artificial Intelligence, Bona Fide Fraud

This week, the WSJ published a blowout exposé on pervasive fraud in the AI startup ecosystem. It got zero attention, because the hype train isn’t supposed to get derailed, but we thought the story deserved a redux. I wrote this Letter with Wayfair’s senior algorithms guru and Brandt data science lead Clayton Kim. The thrust of Newley Purnell and Parmy Olson’s

Read More

Travel Hacking for Adults

The internet runneth over with travel advice written by vagabonding bloggers that makes a ton of sense if you’re also a vagabonding blogger. It’s simple, they say. Put your merino wool shirts and exoficcio boxers in a neon backpack, find a hostel, and churn out that paid content, brah. For the rest of us, who travel for work as

Read More

Load Older Posts